We’re here to help! Whether you have a question about your order, need more information about our products, or just want to say hello — we’d love to hear from you.
📬 Get in Touch
Customer Support Email:
👉 support@primebiomeofficialbuy.com
We aim to respond to all inquiries within 24–48 hours, Monday through Friday.
🕘 Support Hours
Monday – Friday: 9:00 AM to 5:00 PM (EST)
Closed on weekends & public holidays
📦 Order & Shipping Questions
If you’ve placed an order and need updates, please include your order number in your message so we can assist you faster.